Data Deletion
Learn how you can request the deletion of your personal data collected through our digital services and social media platforms.
What data do we collect?
When you interact with our digital services or log in through social media, we may collect the following information:
- First and last name
- Email address
- Profile picture (if publicly available)
- Platform user identifier
How to request deletion?
To request the deletion of your personal data, send an email to the following address:
Contact email:
atencionaclientes@wolfmexico.comIn your request, please include:
- Your full name
- The email address associated with your account
- A description of the data you wish to delete
Response time
We will process your request within a maximum of 30 calendar days from receipt of the email. You will receive an email confirmation once your data has been deleted.
What gets deleted?
Upon processing your request, we will delete from our systems:
- Your profile information and contact data
- Interaction history and messages
- Any data associated with your social media account
Important notice
Some data may be retained when there is a legal or regulatory obligation that requires it, in accordance with current Mexican legislation. For more information, please consult our Privacy Policy.